Privacy policy

THE OTHER PLAN

Terms & Conditions, Liability & Privacy Policy

Last Updated: February 17, 2026

The Other Plan operates this website and all related services (the “Services”) to provide a curated outdoor experience. By booking, attending, or using our Services, you agree to these Terms & Conditions and Privacy Policy.

1. Booking & Payment

  • Your place is confirmed only once full payment is received.

  • Limited to 8 participants per weekend on a first-come, first-served basis.

  • Bookings are secured only after payment is complete.

2. Cancellation Policy

  • ≥14 days before the event: full refund

  • <14 days before the event: non-refundable

  • No-shows: no refund

  • Transfers to another participant may be permitted with prior approval

Note: This applies to all circumstances including illness, work, or personal change of plans.

3. Weather & Rescheduling

  • The weekend runs in most weather conditions.

  • If a Met Office Yellow Weather Warning or higher is issued, we may reschedule.

  • You will be offered a transfer to a future date.

  • Refunds will not be provided for weather-related changes.

4. Participant Responsibility

By booking, you confirm:

  • You are 18+ years old

  • You are physically fit for moderate walking and outdoor activity

  • You understand this is outdoors in natural terrain

Participants must:

  • Follow organiser instructions

  • Bring appropriate clothing and footwear

  • Respect the alcohol-free policy

  • Respect the environment and fellow participants

Participants acting recklessly, consuming alcohol, or disrupting the group may be removed without refund.

5. Liability & Assumption of Risk

Outdoor activities carry inherent risks. By participating, you accept full responsibility for your own actions, decisions, and wellbeing.

The Other Plan is not liable for:

  • Injury, illness, or fatigue

  • Loss, theft, or damage of personal belongings

  • Issues caused by your own behavior

  • Circumstances beyond reasonable control

Nothing here excludes liability for death or personal injury caused by proven negligence.

6. Emergency Situations & Contact

  • You consent to emergency services being contacted if necessary.

  • Rural locations may delay response times.

Emergency Contact Details (to be provided on arrival or booking):

  • Name: ___________________________

  • Relationship: ____________________

  • Phone: __________________________

7. Alcohol & Conduct Policy

  • This is an alcohol-free experience.

  • Consumption of alcohol or recreational substances may result in immediate removal without refund.

8. Media Consent

  • Photos and videos may be taken for use on the website, social media, and marketing.

  • By participating, you consent to media being used for promotional purposes.

  • No personal contact information will be shared publicly.

9. Personal Information We Collect

We may collect:

  • Contact info: name, email, phone, address

  • Financial info: card/payment details, transactions

  • Account info: username, password, preferences

  • Transaction history: purchases, cart, returns

  • Communications: inquiries, messages

  • Device & usage info: IP, browser, device, navigation

  • Emergency contacts & medical info

Sources include:

  • Directly from you

  • Automatically via the Services (cookies, analytics)

  • Service providers or partners

  • Third parties when applicable

10. How We Use Your Information

We use your data to:

  • Provide and improve the Services

  • Process bookings, payments, and orders

  • Communicate essential information

  • Respond to inquiries

  • Tailor your experience

  • Comply with legal obligations

11. Sharing & Disclosure

We may share data with:

  • Shopify and other service providers (IT, payment processing, logistics)

  • Marketing partners, where applicable

  • Affiliates or corporate group members

  • Legal authorities if required

  • During mergers, sales, or corporate transactions

Shopify may process your data in countries outside your residence. Shopify Privacy Portal

12. Third-Party Links

  • Our Services may link to third-party websites.

  • We are not responsible for their privacy, security, or content.

13. Children’s Data

  • Services are not for children.

  • We do not knowingly collect data from anyone under 16.

  • Parents/guardians may request deletion of a child’s information.

14. Security & Retention

  • Your data is stored securely and retained only as needed for bookings, legal obligations, or dispute resolution.

  • Transmitting sensitive info over unsecured channels carries inherent risk.

15. Your Rights (UK GDPR)

You may:

  • Access your data

  • Request correction or deletion

  • Object to processing

  • Withdraw consent (without affecting past processing)

  • Request data portability

Requests may require identity verification. Contact us at the details below.

16. International Transfers

Data may be transferred outside your country of residence using mechanisms such as Standard Contractual Clauses.

17. Changes

  • This document may be updated periodically.

  • Updates will be posted on the website with a revised Last Updated date.

18. Contact

For questions, GDPR requests, or concerns:

Email: theotherplan25@gmail.com

19. Governing Law

These Terms & Privacy Policy are governed by the laws of Scotland and the United Kingdom.